2025, Vol. 7, Issue 1, Part B

author(s)
D Vijayalakshmi and D Divya

abstract
This study explores the adoption of the Internet of Things (IoT) in the hotel industry. It focuses on the implementation of the Internet of Things including sensors, data storage, data analytics and visualization. The study also examines the benefits like enhancing visitor satisfaction and experiences, maintenance and repairs, revenue management, convenience and comfort. However, the study addresses the challenges of implementing the Internet of Things like High Initial Costs, timely upgrades and poor network connection. The primary data was collected through a structured questionnaire from 100 hotels using a convenient sampling method. Tools used for this study are Percentage analysis, Descriptive Statistics, Independent t-test and One Way ANOVA. The findings of the study will assist the hotel industry in improving operational efficiency, customer service and long-term growth. It also helps the hotel owner to know the benefits and challenges in the implementation of the Internet of Things in hotels.